Frequently Asked Questions
We want to anticipate any concerns that may come up as you browse through our collections. That’s why we provide comprehensive answers to some of our most frequently asked questions. Hopefully you find what you’re looking for, but be sure to let us know if there’s anything more we can help you with.
DO YOU PROVIDE A CERTIFICATE OF AUTHENTICITY?
All artworks listed on the website are unique and original works created by Tvesha Singh and will be delivered along with a signed Certificate of Authenticity.
DO YOU SHIP INTERNATIONALLY?
We ship worldwide. Shipping charges for international orders are calculated at checkout. Please be aware that all duties and taxes charged at the destination country must be borne by the buyer.
HOW LONG DOES IT TAKE TO SHIP ARTWORK?
Once the payment is complete, we ship the artwork within 2 to 5 business days. Shipment within India is usually delivered within 7 business days from receipt of payment. International orders usually take up to 7 business days from the day of receipt of payment but may occasionally take up to 15 business days or more. We will keep you informed throughout the process and also share a tracking number from the delivery service as soon as it is made available to us. For more details, you are welcome to go through our Shipping and Return Policy.
CAN YOU MAKE A PAINTING IN ANOTHER SIZE?
Each artwork on this website is one-of-a-kind and original. We do not create duplicates of any artwork. There are, however, series of paintings exploring similar themes and colour palettes. We would like to encourage you to browse our diverse selection of artwork in various sizes and colour palettes to see if you can find something that suits your requirements. If you still haven't found what you're looking for, please contact us so we can be of further assistance to you.
DO YOU TAKE BULK ORDERS?
We welcome offers for bulk orders from interior designers and architects. Please contact us for further information.
HOW DO I FRAME MY PAINTING?
Paintings on canvas are shipped in a rolled format and will need to be stretched onto stretcher bars by your local framer. The artwork is gallery-wrapped, that is, the sides of the canvas are painted as a continuation of the artwork on the front. You can choose to display the painting with or without a decorative frame. Our recommendation is to frame the artwork in a "floating frame" to give a clean finish and also showcase the painted sides of the canvas. You can also ask your local framer for more recommendations.
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Paintings on paper need to be framed behind glass. Your local framer will be able to recommend frames that compliment your painting.
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HOW DO I CARE FOR THE ARTWORK?
All canvas paintings are made with artist-grade paints and materials. We also apply a layer of gloss varnish to protect the artwork from dust and UV rays. Paintings on canvas do not need to be framed behind glass. You can lightly dust the painting with a brush or dry cloth. It is also recommended to display the artwork in a location that is away from direct sunlight or dampness.
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For paintings on paper, it is necessary to frame the painting behind glass. You can clean the frame as per your framer's recommendation. It is also recommended to display the artwork in a location that is away from direct sunlight or dampness.