Frequently Asked Questions
We want to anticipate any concerns and prevent any issues that may come up as you browse through our collections. That’s why we provide comprehensive answers to some of our most frequently asked questions. Hopefully you find what you’re looking for, but be sure to let us know if there’s anything more we can help you with.
HOW DO I MAKE PAYMENT FOR ARTWORK?
At the moment, we do not offer direct checkout on the website. Please contact us with the name of the artwork you would like to purchase so we can manually process your request. We will then send you a payment link through your preferred payment method.
DO YOU PROVIDE A CERTIFICATE OF AUTHENTICITY?
All artworks listed on the website are unique and original works and will be delivered along with a signed Certificate of Authenticity.
DO YOU SHIP INTERNATIONALLY?
We ship worldwide. Please contact us so we can share an estimated shipping charge for the artwork you have chosen. Shipping rates are decided by the courier and based on the size and weight of the artwork. We will share the same with you. Any taxes for the destination country will have to be borne by the buyer.
HOW LONG DOES IT TAKE TO SHIP ARTWORK?
Once the payment is complete, we ship the artwork within 2 to 5 working days. For orders within India, you can expect the artwork to reach you within 7 working days of making the payment. For international orders, it usually arrives within 7 days of making payment but occasionally, it may take up to 15 days. We will keep you informed throughout the process and also share a tracking number from the delivery service as soon as it is made available to us. For more details, you are welcome to go through our Shipping and Return Policy.
CAN YOU MAKE A PAINTING IN ANOTHER SIZE?
Each artwork on this website is one-of-a-kind and original. We do not create duplicates of any artwork. There are, however, series of paintings exploring similar themes and colour palettes. We would like to encourage you to browse our diverse selection of artwork in various sizes and colour palettes to see if you can find something that suits your requirements. If you still haven't found what you're looking for, please contact us so we can be of further assistance to you.
DO YOU TAKE BULK ORDERS?
We welcome offers for bulk orders from interior designers and architects. Please contact us for further information.
HOW DO I FRAME MY PAINTING?
Paintings on canvas are shipped in a roll and will need to be stretched onto stretcher bars by your local framer. The artwork is gallery-wrapped, that is, the sides of the canvas are painted as a continuation of the artwork on the front. You can choose to display the painting with or without a decorative frame. Our recommendation is to frame the artwork in a "floating frame" to give a clean finish and also showcase the painted sides of the canvas. You can also ask your local framer for more recommendations.
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Paintings on paper need to be framed behind glass. Your local framer will be able to recommend frames that compliment your painting.
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HOW DO I CARE FOR THE ARTWORK?
All canvas paintings are made with artist-grade paints and materials. We also apply a layer of gloss varnish to protect the artwork from dust and UV rays. Paintings on canvas do not need to be framed behind glass. You can lightly dust the painting with a brush or dry cloth. It is also recommended to display the artwork in a location that is away from direct sunlight or dampness.
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For paintings on paper, it is necessary to frame the painting behind glass. You can clean the frame as per your framer's recommendation. It is also recommended to display the artwork in a location that is away from direct sunlight or dampness.